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Store Policies

Book Condition Guidelines

In addition to new textbooks, we also sell used textbooks of varying condition. While we do our best to accurately describe the books in our listings, the following guidelines should help you get a feel for what to expect when you purchase a textbook from us.


New - A new, unused book.

Fine/Like New/As New - Like New books are usually unused, but they may have some minor flaws, markings, or wear to the cover or text.

Very Good - Very Good books have generally been used for one or two years. They tend to have minor wear to the cover and/or text that comes from light use.

Good - Good books have been used for several years and show noticeable signs of wear. The cover may be scratched or showing some cardboard around the edges, but the text is usually still in good shape.

Fair/Acceptable - Acceptable books have been well used and usually have significant wear to the cover and text. The cover may be showing cardboard around the edges and spine, and the pages may be bent or worn. The text is still readable and usable.

Payment Methods Accepted

We accept Visa, Mastercard, Discover, American Express, PayPal, and Google Checkout.

Credit card and Paypal purchases can be made through this SECURE WEBSITE using the shopping cart feature.

Checks or money orders should be mailed to:

Greentextbooks.com - Green Textbooks
PO Box 900352
Sandy, UT 84090-0352
USA


Checks will be held for a period of seven days before book is shipped.

Reciprocal dealer discount available upon request - please contact us for more information.



Shipping Options

Domestic:

Standard Media Mail shipping within the U.S. is $3.00 for first book and $2.00 for each additional book.

Priority Mail within the U.S. is $6.99 for first book and $4.00 for each additional book.

International:

International purchases are welcome, but shipping costs vary depending on country; contact us ahead of time for estimated total. To Canada, we offer First Class Air ($8.00) and Global Priority shipping ($11.00). To other international destinations, we offer First Class Air ($11.00) or Global Priority shipping ($16.00). (available for most trade paperbacks).

Shipping costs will vary for large/oversized books - please contact us ahead of time for an exact total.

Seller agrees to ship out within 2 business days of your purchase. Expected transit times for each shipping method are listed below.



Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days) Expedited U.S.: 2 to 6 business days after shipping International Standard: 3 to 6 weeks ( may take 8 to 12 weeks due to customs delays)

Customer satisfaction is 100% guaranteed!

Returns accepted when contacted within 14 days of receipt of merchandise.

A full refund will be issued, if the book is not as described. Please note we do charge a 15% restocking fee for discretionary returns and shipping charges are non-refundable.

We have sold thousands of books online and have never had one damaged in transit because we package each book securely.

Delivery confirmation/tracking included on all packages shipped within the U.S.



Any items being returned must include the text in original condition as well as the packing slip. Please return text to:

Greentextbooks.com - Green Textbooks
PO Box 900352
Sandy, UT 84090-0352
USA



Questions, comments, or suggestions
Please write to info@greentextbooks.com
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